Personal Data Protection and Processing Policy

1. Introduction

As Kleidco Yapı Sistemleri San. ve Tic. A.Ş. (“Kleidco” or “Company”), we place great importance on the privacy and security of your personal data. This policy explains how your personal data is collected, used, protected, and transferred, and informs you about your rights under the Personal Data Protection Law (KVKK). Our company processes personal data in accordance with the law and principles of honesty, keeping it accurate and up-to-date, and processing it for specific, clear, and legitimate purposes.

2. Scope

This policy covers the personal data of all real persons interacting with Kleidco, including our employees, customers, potential customers, suppliers, and business partners. The policy includes all personal data processed both automatically and by non-automated means, provided that they form part of a data recording system.

3. Collection and Processing of Personal Data

Kleidco collects personal data through the following methods:

• Directly Provided Information: Information provided through customer service calls, registration forms, and contracts.
• Automatically Collected Information: Information collected through cookies when you visit our website.
• Information from Third Parties: Information received from our business partners or public institutions.

Types of Data Collected and Purposes of Processing

Data Type	Purpose of Processing
Identity Information	Identity verification, customer relationship management
Contact Information	Establishing communication and customer support services
Financial Information	Managing billing and payment processes
Location Information	Determining geographic location for service delivery
Technical Data	Improving website performance and security
User Preferences	Personalizing services

4. Transfer of Personal Data

Your personal data may be shared with third parties under the following circumstances, in accordance with Articles 8 and 9 of the KVKK:

• Legal Obligations: Upon request by judicial authorities and relevant public institutions and organizations.
• Service Providers: For the provision of IT support and other services.
• Business Partners: To enhance customer satisfaction and support marketing activities.

During the transfer, all necessary technical and administrative measures are taken to ensure data security.

5. Protection of Personal Data

Kleidco implements strong security measures to protect your personal data. The following methods are used:

• Physical Security: Physical access control to data centers is provided.
• Cyber Security: Data integrity is protected using up-to-date software and hardware security solutions.
• Employee Training: Our employees are regularly trained on data security.

6. Rights of Data Subjects

According to Article 11 of the KVKK, as data subjects, you have the following rights:

• To learn whether your personal data is being processed,
• To request information if your personal data has been processed,
• To learn the purpose of processing your personal data and whether it is used in accordance with its purpose,
• To know the third parties to whom personal data is transferred, either domestically or abroad,
• To request the correction of incomplete or incorrectly processed personal data,
• To request the deletion or destruction of personal data,
• To request notification of correction, deletion, or destruction requests to third parties to whom personal data has been transferred,
• To object to the emergence of a result against you by analyzing the processed data exclusively through automated systems,
• To request compensation for damages in case of unlawful processing of your personal data.

7. Cookie Policy

Our website uses cookies to enhance user experience and analyze the use of our site. For more information about cookies and to manage your cookie preferences, you can review our Cookie Policy.

8. Policy Changes

This policy may be updated in line with legislative changes and company requirements. When any changes are made, the updated policy will be announced on our website. Therefore, we recommend reviewing the policy periodically.

9. Contact Information

For any questions, suggestions, or complaints regarding your personal data, you can contact us through the following communication channels:

• Email: info@kleidco.com
• Phone: +90 212 438 57 90
• Address: Yenibosna Merkez Mh. Yalçın Koreş Cd. No:14/1 34197 Bahçelievler – Istanbul TURKEY

10. Responsibilities and Obligations

As a company, we assume all responsibilities required for the protection and processing of personal data. Our employees and business partners are obliged to act in accordance with this policy and related legal regulations.